J.J. Prescott
Assessing Access-to-Justice Outreach Strategies
- article PDF
- available
- 10.1628/093245618X15129742008977
Due to a system change, access problems and other issues may occur. We are working with urgency on a solution. We apologise for any inconvenience.
Summary
Authors/Editors
Reviews
Summary
The need for prospective beneficiaries to »take up« new programs is a common stumbling block for otherwise well-designed legal and policy innovations. I examine the take-up problem in the context of publicly provided court services and test the effectiveness of various outreach strategies that announce a newly available online court access platform. I study individuals with minor arrest warrants whose distrust of courts may dampen any take-up response. I partnered with a court to quasi-randomly assign outreach approaches to a cohort of individuals and find that outreach improves take-up, that the type of outreach matters, and that online platform access is itself effective.